What unfolded was more than a presentation of cold statistical data. We witnessed a collective reckoning with how rapidly emerging technologies are advancing, and with how weak oversight and shrinking civic spaces are reshaping – and often endangering – people’s everyday lives across the Western Balkans and beyond.
From Project Roots to Regional Reality
The third and final annual conference is built on BIRN’s three-years project, Reporting Digital Rights and Freedoms, funded by the European Union and implemented by BIRN Kosovo and its regional partners BIRN Hub, BIRN Albania, BIRN Bosnia and Herzegovina, BIRN Macedonia, BIRN Montenegro and BIRN Serbia in the Western Balkans region and Turkey. The project aimed at strengthening media and civil society capacity to document and report digital rights and freedoms violations. Through training, capacity building online and offline events, fellowships, subgranting as well as editorial and other technical support, the project equipped newsrooms and individuals, journalists and activists with tools to first and foremost understand and then monitor and report about issues such as online abuse, to challenge disinformation, and bring somewhat hidden digital violations into public debate and for institutional reaction.
BIRN Kosovo director Jeta Xharra opened the conference and noted that there was very little knowledge about digital rights and that the project has contributed to educating both journalists to report on and the public to understand digital rights.
In a high-level speech, Kosovo’s President, Vjosa Osmani, sent a strong message of support towards the internet as a free space, and on the importance of exposing tech-facilitated abuse, be it online manipulation, promotion of hatred, violence against women or harassment of children.
The Deputy Head of the EU Office in Kosovo, Eva Palatova, emphasised the EU’s commitment to a human-centric digital environment, noting recent key policy instruments, the Digital Services Act, the AI Act and the European Democracy Shield, aimed at protecting users.
The work done throughout the project pointed to the importance of addressing internet governance-related topics systematically. The latest BIRN regional report, launched at the opening of the conference, documented 1,440 violations from September 2024 to August 2025. Over the three years of the project, based on BIRN’s monitoring methodology, we captured over 4,000 cases of digital rights and violations mapped.
From September 2024 to August 2025, the most frequent types of trending violations include misuse of artificial intelligence (AI) to facilitate sexual, gender-based violence and fraud, threats to the freedom and pluralism of information, attacks on digital assets and economic rights and harmful and threatening online behaviour.
The conference was attended by around 120 participants including 30 Internet Freedom Meet fellows from the Western Balkans region selected following a public call for participation.
Throughout the three-day event, the fellows played a dual role. They followed conference panels on the main stage, bringing sharp questions and contextual knowledge; and in parallel, they immersed themselves in dedicated workshops with international trainers, diving deeper into some of the most urgent challenges shaping the digital landscape.
In these workshops, fellows confronted real-world dilemmas: how to investigate online harassment while keeping victims safe; how to trace disinformation networks across borders; how AI-generated deepfakes and algorithmic bias threaten vulnerable groups; and how online/street surveillance erodes civic freedom. Fellows additionally enriched the discussion with local knowledge and lived experiences.
Humans Behind the Numbers
The conference focused heavily on the human impact behind the numbers – giving a platform to stories of and about real people – journalists, activists, citizens’ – whose lives were impacted and shaken by digital abuse, such as threats, surveillance or disinformation.
Participants heard worrying testimonies: journalists recounting smear online campaigns after exposing corruption, activists exposed to harassment and doxxing following their online advocacy, and citizens becoming victims of AI-driven scams, identity theft or deepface-based abuse.
Speakers emphasized a critical truth: digital rights violations are rarely isolated incidents. They are more often than not entwined with inequalities – especially in terms of gender, LGBTIQ+ persons, minorities, people with disabilities and other vulnerable groups. As Albanian technology policy expert Alba Brojka noted on the panel about gender-based violence, “It is a mirror of what is happening in the society and is amplified online.”
New Technologies, Same and Worse Dangers
Emerging technologies, such as generative Artificial Intelligence, are accelerating threats, while legislation and institutional oversight – and to a valuable extent also the media and civil society pace of understanding technological changes – lag dangerously behind.
Experts on the panels warned of AI-facilitated fraud, voice-cloning scams, deepfakes and more – noting that they are all increasingly used to exploit individuals’ vulnerabilities, especially women, young people and children. We heard how deepfakes have become so realistic that more and more people, especially with the information overload, cannot differentiate between real news, manipulated content or disinformation – which directly leads to undermining public trust and discourse influencing democratic and public informed participation.
Panelists looked into [weak] legal frameworks and selective enforcement, which make digital space a fertile ground for censorship, repression, threats and surveillance. We heard from several speakers sharing stories from Serbia or Turkey of unlawful surveillance, spyware deployment and non-transparent use of digital technologies and tools to intimidate critical voices of activists, journalists or even whistleblowers. While on one side, we see an “implementation gap” of those appropriate laws that exist, on the other side, in many places, we encounter outdated institutional settings, limited resources or political pressure, which stays unbothered while critical voices under attack stay unprotected and often with severe online or offline consequences.
Digital Rights are Human Rights – Not Optional Extras
One underlying message seconded by all participants – and participation was truly multistakeholder – is that digital rights are human rights, and are not marginal issues for tech-savvy urbanities but fundamental rights, deeply tied to dignity, security and democratic participation. Beyond the number of captured digital rights violations, those numbers represent people. At least one person per case. At least one more friend or family member was affected by it. And often entire communities.
Numbers cannot tell the whole story. Data reveals patterns to which the BIRN team, together with our partners, fellows, subgrantees, gave context. Living in the online space is not abstract – it shapes people’s safety, identity and freedom. Every violation is a life interrupted, a voice shaken, a right diminished. By documenting abuses, amplifying testimonies and exposing the systems that allow them to keep happening, the project brought human stories back to the centre.
From Talk to Action: What Needs to Happen Now
By the end of the conference, participants agreed on several urgent and concrete steps for the region:
- Update and enforce legislation regionally, looking into good practice, to keep pace with technological change: laws should address AI-driven abuse, data protection, online harassment and digital surveillance
- Support for victims/survivors, ensuring accessible reporting mechanisms, provide legal, psychological and social support, including protecting anonymity whenever needed
- Empower independent media and civil society, including sustained grants, training and mentorship, so that civil society and journalists (media) can continue documenting abuses safely and effectively
- Promote digital literacy and public awareness, as a necessary continued effort to educate citizens at large about ever-evolving online risks and understanding their rights
- Fostering regional cooperation, as digital threats do not respect borders – cooperation among media, civil society, institutions, technical community and academia across countries is essential.
Why This Matters and Appreciation Words
For many years we have lived in a world where technology evolves fast – outpacing our social, legal and institutional capacity to adapt. As the closing conference in Prishtina underscored, these are not abstract policy questions. They are about people’s lives, freedom, trust, safety and dignity. They are about our future.
By bringing together journalists, experts from different fields and policymakers, over the three-year project we jointly took responsibility for protecting digital rights not as a niche project but as a core human-rights obligation that shapes people’s realities in the digital age. The Reporting Digital Rights and Freedoms initiative proved that when knowledge, evidence and human stories are brought together, digital rights can no longer be dismissed as technical issues “in the cloud”. They become what they truly are – essential rights that protect the very fabric of democratic society.
BIRN Kosovo wishes to extend its gratitude to project partners, coordinators, editors, monitors, journalists, researchers and authors, subgrantees, fellows, participants of physical and online training and community meetings, and the colleagues and individuals who contributed to the project’s delivery and success.
The Annual conference and Internet Freedom Meet were organised within the framework of the Reporting Digital Rights and Freedoms project, implemented by BIRN Kosovo and supported by the European Union.
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